Departure time is by 10am, late departures may result in an additional fee.
No refunds will be given for early departures.
Emergency After Hours
For 24hr emergency assistance there is a phone located at the front of Reception that will connect you to a Manager. In the event of an emergency, staff will direct you to the assembly points outlined on the map.
Registered First Aiders are available on-site 24 hours.
24 Hour Phone: 0800 808 292
In Emergency Dial: 111
Urgent Medical and Pharmacy: Lakes Prime Care, Cnr Arawa &Tutanekai St, Phone 07 348 1000
Quiet time in the park is from 10pm – 7am.
Excessive drinking and parties are prohibited. Objectionable behaviour or excessive noise could result in you being asked to leave the park without a refund.
Children under the age of 14 years must be supervised by a parent
Pets are allowed in pet friendly section at the front of the park only, by prior arrangement.
Pets must be tied up on site at all times and can only be walked off the park.
No pets are allowed in the park during Peak season (December to mid February) and also over public holiday weekends.
There is limited/no cell phone reception on site – see the Reception if you require assistance.
There is a long range phone available for emergencies only.
Please sort and place rubbish in the labelled bins provided.
Visitors to the park must check in at Reception upon arrival and must depart the park by 9pm.
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